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Affiliate Resource Page
This page contains information to help a Keep Safe Care Affiliate run their agency. Included are Training Videos, Home Health and Hospice Inservice Presentations (how to convey what makes Keep Safe Care so special to our referral partners), Agency Documentation for onboarding clients and caregivers, email templates, Excel spreadsheets for pricing for clients and instruction on sending VetAssist reimbursements, listing of operating zip codes and merchandise requirements, marketing materials (brochures and handouts) and finally our various logos. To open any section just click on the down arrow to the right of the topic heading. 
Training Videos
Inservice Presentations
Home Health Presentation
Hospice Presentation Template
Marketing & Industry Research
Agency Documentation
(All documents in Word unless otherwise stated)
Caregiver Intake Documentation
Hepatitis B Release Form (Rev 1.0, 06/01/2025)
Client Service Agreement
KSC Service Agreement [Template] (Rev 2.0, 06/08/2025)
Client Bill of Rights (03-006 Rev 050725)
Policies and Procedures
Agency Caregiver Policies and Procedures (Central Austin, Rev 10/01/24)
Refund Request Policy [Template] (Rev 1.0, 04/05/2024)
Evacuation Plan Policy [Template] (Rev 1.0, 06/07/2025)
Operations Manual
Keep Safe Care Operations Manual (PDF, Rev 0, 10/08/2024)
Other Agency Documents
Agency Email Templates
Client Emails
Closing the Loop Template (Rev 1.0, 06/25/2025)
Caregiver Emails
Last Update 1/1/24
Emergency Contacts
Business Management
Affiliate Listing of Zip Codes
Supplies and KSC Merchandise
Marketing Materials
(All documents are PDFs unless otherwise stated)
Informational Pamphlet
02-002 Tri-fold (Rev 02/27/2025)
4×6 Differentiators 2-Sided Card
Central Austin (Rev 06/16/2025)
Cedar Park (Rev 04/07/2025)
5 x 7 Transport & Recuperate 2-Sided Card
Central Austin
Cedar Park (Rev 10/09/2024)
Informational Pamphlet
Central Austin
Cedar Park
Informational Pamphlet
Central Austin
Cedar Park
Excel Spreadsheets
Client Rate Sheet
Daily Rate Sheets (Updated  06/26/2025)
Margin and Profit Dashboard
Veterans Home Care Reimbursement Templates
Keep Safe Care Graphics & Logos

 

 

 

 

 

How We Treat Our Caregivers

“We see caregivers as an asset that can be cultivated as opposed to an expense that can be replaced.”

This quotation is important for a number of reasons, but the primary one is because we want to employ caregivers who not only give superior, quality care, but who are reliable, dependable, courteous, trustworthy, and kind. The only way Keep Safe Care will attract and keep highly motivated and engaged caregivers is to treat them with respect, consider them as part of the team, pay them higher wages, empower them to make choices in their jobs and careers, and to offer training to advance their caregiving career.

While most agencies say they have great caregivers and boast about their quality, compassion, reliability, and experience; the industry average for turnover has risen to 83% and truancy (no-shows) is 25%. This begs the question: If these agencies treated their caregivers so well, why is there so much turnover and absenteeism?

So, how does Keep Safe Care combat these horrific truancy and turnover rates with caregivers? It starts with our caregivers and partners. We are passionate about treating our caregivers like responsible adults and giving them the tools to deliver great care. Secondly, Keep Safe Care strives to pay our caregivers substantially more than the industry average and we take less in profits from our clients. In small words, we are less greedy, or maybe, more generous. Finally, Keep Safe Care is constantly training our caregivers to improve their skills and value in the caregiving marketplace.
The result: better, more reliable, dependable, consistent care for you; better, happier, more committed caregivers for us.

Taken in combination, Keep Safe Care has reduced both truancy and staff turnover to under 5% and has become the Gold Standard of caregiving in America.