HIPAA Compliance

Keep Safe Care has taken the necessary steps to insure that it is following the guidelines are set up as part of HIPAA, or the Health Insurance Portability and Accountability Act. This Act sets the standard for protecting sensitive patient data. As the Company deals with protected health information (PHI) we must ensure that all the required physical, network, and process security measures are in place and followed. This includes covered entities (CE), anyone who provides treatment, payment and operations in healthcare, and business associates (BA), anyone with access to patient information and provides support in treatment, payment or operations. Subcontractors, or business associates of business associates, must also be in compliance.

As part of the HIPAA Privacy Rule addressing the saving, accessing and sharing of medical and personal information of any individual, and the HIPAA Security Rule which outlines national security standards to protect health data created, received, maintained or transmitted electronically, also known as electronic protected health information (ePHI), Well Beyond Care has taken the necessary steps to ensure that the Company is using a HIPAA compliant hosting provider to store our data, and that certain administrative, physical and technical safeguards are in place, according to the U.S. Department of Health and Human Services. These safeguards include:

  • Physical safeguards limiting facility access and control, with authorized access in place including policies about use and access to workstations and electronic media.
  • Technical safeguards with access control allowing only the authorized to access electronic protected health data.
  • Audit reports, or tracking logs, must be implemented to keep records of activity on hardware and software.
  • Technical policies to cover integrity controls, or measures to confirm that ePHI has not been altered or destroyed as well as disaster recovery and offsite backup.
  • Network, or transmission, securityto protect against unauthorized public access including the transmitting of data, whether it be email, Internet, or even over a private network, such as a private cloud.

How We Treat Our Caregivers

“We see caregivers as an asset that can be cultivated as opposed to an expense that can be replaced.”

This quotation is important for a number of reasons, but the primary one is because we want to employ caregivers who not only give superior, quality care, but who are reliable, dependable, courteous, trustworthy, and kind. The only way Keep Safe Care will attract and keep highly motivated and engaged caregivers is to treat them with respect, consider them as part of the team, pay them higher wages, empower them to make choices in their jobs and careers, and to offer training to advance their caregiving career.

While most agencies say they have great caregivers and boast about their quality, compassion, reliability, and experience; the industry average for turnover has risen to 83% and truancy (no-shows) is 25%. This begs the question: If these agencies treated their caregivers so well, why is there so much turnover and absenteeism?

So, how does Keep Safe Care combat these horrific truancy and turnover rates with caregivers? It starts with our caregivers and partners. We are passionate about treating our caregivers like responsible adults and giving them the tools to deliver great care. Secondly, Keep Safe Care strives to pay our caregivers substantially more than the industry average and we take less in profits from our clients. In small words, we are less greedy, or maybe, more generous. Finally, Keep Safe Care is constantly training our caregivers to improve their skills and value in the caregiving marketplace.
The result: better, more reliable, dependable, consistent care for you; better, happier, more committed caregivers for us.

Taken in combination, Keep Safe Care has reduced both truancy and staff turnover to under 5% and has become the Gold Standard of caregiving in America.

Thank you for your interest in Keep Safe Care. If you need immediate assistance, please call Jeffrey Fry at (512) 766-0150. Otherwise, please fill out the form below and we will get back within one (1) business day.
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